Terms And Conditions

Terms and Conditions
Effective Date: [April 26, 2025]

This Website or Mobile App is operated by NOTE 360. (“Note360”, “we”, “our”, or “us”), headquartered in Plano, Texas, 75074.

These Terms and Conditions govern your use of our website and the services we provide. By accessing our website, our mobile app or purchasing any service, you agree to be bound by these terms.

BY ACCESSING OR OTHERWISE USING THE SERVICES, YOU AGREE TO THESE TERMS & CONDITIONS IN THEIR ENTIRETY. Any person or entity who interacts with the Services through the use of crawlers, robots, browsers, data mining or extraction tools, or other functionality, whether such functionality is installed or placed by such person or entity or a third party, is deemed to be using the Services and bound by these Terms & Conditions. If at any time you do not accept all of these Terms & Conditions, you must immediately stop using all or any part of the Services.

OUR SERVICES

Note360 is a HIPAA-compliant, AI-powered Software-as-a-Service (SaaS) platform built for licensed healthcare providers. It is designed to enhance clinical efficiency, accuracy, and decision support through the following integrated features:

Real-time clinical documentation and transcription powered by advanced AI.
Automatic summarization of patient encounters for faster and more organized charting.
AI-driven clinical search that analyzes patient records and integrates insights from reliable, evidence-based medical sources to provide contextually relevant answers to provider queries.
An in-platform telemedicine solution for secure, virtual patient consultations.
HIPAA-compliant data processing, storage, and communication infrastructure.

SERVICE PACKAGES

We currently offer the above-mentioned services to health care professionals in the following packages:

Basic: $49 per month
Essential: $99 per month
Customization and Enterprise availability

PAYMENT TERMS AND METHOD

You can access any of our services by subscribing to any of the above packages and making a payment.

Payment Processor
Note360 uses Stripe, a trusted third-party payment processor, to securely accept payments for subscriptions and services. Stripe supports all major credit and debit cards. By using Note360’s services, you agree to comply with Stripe’s Terms of Service and Privacy Policy, as they govern the processing of your payment information.

Failed Payments and Account Suspension
If a payment is declined or fails for any reason, Note360 reserves the right to suspend or terminate access to the platform until full payment is received. You are responsible for keeping your billing information current.

Taxes
All fees are exclusive of applicable taxes, which will be added where required by law. You are responsible for paying any applicable taxes in connection with your use of Note360.

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update your account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. We may, from time to time, make changes to the subscription fee and will communicate any price changes to you in accordance with applicable law. All payments shall be in US dollars.

You agree to pay all charges at the prices then in effect for your purchases, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

SUBSCRIPTIONS

Billing and Renewal

Your subscription will continue and automatically renew unless canceled. You consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable order. The length of your billing cycle will depend on the type of subscription plan you choose when you subscribe to the Services.

Free Trial

We offer a 7-day free trial to new users who register to explore the features and benefits of the Note360 platform. No credit card is required to begin the trial. During this period, users will have full access to all standard features of the platform. At the end of the 7-day trial, users will be given the option to select and purchase a subscription plan. Access to the platform will be suspended if no subscription is purchased after the trial period expires. Users may choose to cancel their account at any time during the trial without incurring any charges.

Cancellation

Once you subscribe to any of our service packages and you are charged accordingly, we do not offer refunds; however, you can cancel your subscription at any time by logging into your account. Your cancellation will take effect at the end of the current paid term.

USER REGISTRATION

You may be required to register to use our Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

ELIGIBILITY AND REPRESENTATIONS

By creating an account, subscribing, or using the platform, you enter into a binding agreement with Note360. You confirm that:

You are a licensed healthcare provider or authorized user affiliated with one.
You have the authority to enter into this agreement on behalf of your organization (if applicable).
You will comply with all applicable federal, state, and international healthcare laws and regulations, including HIPAA.
Be at least 13 years of age or the legal age in your province or territory.
Provide accurate and complete personal or business information.
You will not use the Services for any illegal or unauthorized purpose;

ACCEPTABLE USE AND PROHIBITED ACTIVITIES

You agree to use Note360 only for its intended lawful purpose. You agree to comply with:

All U.S. federal and state laws.
Applicable healthcare licensing laws
Applicable data privacy laws
Applicable laws protecting intellectual property

You must not:

Input false or fraudulent medical information.
Use the AI tools to fabricate, misrepresent, or manipulate clinical documentation.
Deliver unlicensed care or medical advice on our platform.
Interfere with platform operations or security.
Reverse-engineer, resell, or exploit the platform.
Systematically retrieve data or other content from our platform to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.
Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
Use any information obtained from our platform to harass, abuse, or harm another person.
Make improper use of our support services or submit false reports of abuse or misconduct.
Use the Services in a manner inconsistent with any applicable laws or regulations.
Engage in unauthorized framing of or linking to the Services.
Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
Delete the copyright or other proprietary rights notice from any Content.
Attempt to impersonate another user or person or use the username of another user.
Circumvent or otherwise interfere with any authentication or security measures of Note360 Technology or otherwise interfere with or disrupt the integrity or performance of the foregoing; or (g) otherwise use the platform for any purpose other than as expressly permitted hereunder. Client acknowledges that Note360 may, but is not under an obligation to, monitor users’ use of our Services. We may suspend the User’s access to our Services for any period where we believe that the User has contravened any of the above rules.

ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

When you are using our platform, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction that require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

INTELLECTUAL PROPERTY

Note360 owns all intellectual property rights to the platform’s design, code, brand, and features, including but not limited to proprietary models, algorithms, interfaces, and other proprietary rights therein, including all technology, software, algorithms, user interfaces, trade secrets, techniques, designs, inventions, works of authorship, and other tangible and intangible material and information pertaining to or included therein and that nothing in this Agreement will be deemed to assign, grant or convey to the user any ownership interests in the Note360 Technology or preclude or restrict Note360 from using or exploiting any concepts, ideas, techniques or know-how of or related to the Note360 Technology or otherwise arising in connection with Note360’s performance under the Agreement. Other than as outlined in these terms, no licenses or other rights in or to the Note360 Technology are granted to the User, and all such rights are hereby expressly reserved. Users will use their reasonable efforts to protect Note360’s intellectual property rights and will report promptly to Note360 any infringement or misappropriation of such rights of which Customer becomes aware.

OWNERSHIP OF USER CONTENT AND FEEDBACKS

You retain all ownership rights to any content you upload, generate, or input into the Note360 platform, including clinical notes, patient data, and related information (“User Content”). Note360 does not claim ownership over such content. By using the platform, you grant Note360 a limited, non-exclusive, royalty-free, and revocable license to use your User Content solely for the following purposes:

Operating, maintaining, and improving the Services;
Performing data backups and disaster recovery;
Complying with applicable legal and regulatory obligations;
Providing technical support and resolving service-related issues.

Use of De-Identified Data for Research and Development

Note360 may use aggregated and de-identified data derived from User Content for internal purposes such as analytics, artificial intelligence model training, research, development, benchmarking, and improving healthcare outcomes. Any data used for these purposes will be de-identified in accordance with HIPAA standards (45 CFR §164.514) and will not include any information that can reasonably identify you, your organization, or your patients. Such use will comply with all applicable privacy laws and regulations.

Feedback and Suggestions

If you voluntarily provide Note360 with any suggestions, enhancement ideas, recommendations, feature requests, or other feedback related to the Services (“Feedback”), you grant Note360 a worldwide, perpetual, irrevocable, royalty-free, transferable, and sublicensable license to use, modify, and incorporate such Feedback into the Services or other offerings without restriction or compensation to you. Note360 will not publicly attribute Feedback to you without your prior written consent.

DMCA POLICY

We respect the intellectual property rights of others and comply with the Digital Millennium Copyright Act (DMCA).

If you believe your copyrighted work has been used on Note360 in a way that constitutes copyright infringement, please notify our DMCA Agent at:

📧 Email: fmohamed@note360.ai
📬 Mailing Address: Plano, Texas, 75074.
Subject Line: “DMCA Takedown Request”

Your notice must include:

A description of the copyrighted work
The location (URL) of the infringing material
Your contact information
A statement that you have a good-faith belief the use is unauthorized
A statement under penalty of perjury that the information is accurate
Your signature (physical or electronic)

Note360 may remove or restrict access to allegedly infringing content and may, in its discretion, disable repeat infringers.

HIPAA AND DATA PRIVACY COMPLIANCE

Note360 is fully committed to maintaining the confidentiality, integrity, and security of Protected Health Information (“PHI”) in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), the Health Information Technology for Economic and Clinical Health (HITECH) Act, and all applicable federal and state data privacy laws.

All PHI processed through the Note360 platform is securely stored and transmitted using end-to-end encryption protocols that meet or exceed industry standards for HIPAA compliance. Access to PHI is strictly limited to authorized users through role-based access controls and is governed by secure authentication procedures.

Note360 operates on HIPAA-compliant cloud infrastructure and only partners with third-party vendors (such as OpenAI for language processing and Deepgram for speech transcription) that have entered into Business Associate Agreements (BAAs) where applicable. These vendors are contractually bound to uphold strict data protection and confidentiality standards equivalent to those required by HIPAA.

Users of Note360 are solely responsible for ensuring that they are authorized to input PHI into the platform and for complying with all applicable laws governing their professional conduct and patient data handling. By using the platform, you represent and warrant that you have obtained all necessary patient authorizations and consents as required under HIPAA or other applicable laws.

Note360 shall not access, use, or disclose PHI for any purpose other than as permitted under applicable law and as necessary to operate, maintain, and support the services. We conduct regular security assessments, audits, and staff training to ensure ongoing compliance and the protection of user and patient data.

You are responsible for maintaining the confidentiality of your login credentials and access controls within your organization.

CORRECTIONS

There may be information on our platform that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

DISCLAIMER

THE SERVICES WE PROVIDE TO YOU ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES’ CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

LIMITATION OF LIABILITY OF AI-GENERATED CONTENT

Note360 leverages artificial intelligence (AI) and cloud-based technologies to assist healthcare providers in generating clinical documentation, summaries, and other related content. In providing these services, Note360 may integrate with a variety of third-party platforms and infrastructure providers, including but not limited to:

Natural language processing services are accessed through Amazon Bedrock, which may utilize large language models such as ChatGPT (OpenAI), Claude AI (Anthropic), or other similar AI models made available via the platform.

Voice transcription services, including Deepgram, Whisper, or comparable technologies.

Cloud infrastructure and data storage solutions, such as Amazon Web Services (AWS).

Real-time communication tools, including LiveKit, Twilio, Google Workspace, or similar providers.

All third-party services are selected based on their compliance with healthcare privacy standards, technical performance, and data security. Where required, these vendors operate under Business Associate Agreements (BAAs) to ensure adherence to HIPAA and other applicable data protection regulations.

ACCURACY, COMPLETENESS, RELIABILITY, AND MEDICAL APPROPRIATENESS OF AI-GENERATED CONTENT.

Note360 makes no warranties or representations—express or implied— regarding the accuracy, completeness, reliability, or medical appropriateness of any content generated, suggested, or assisted by its AI-powered features.

The AI system is a documentation support tool only and does not provide medical advice, clinical decision-making, or diagnosis.

The platform is intended to support, not replace, the independent clinical judgment of licensed healthcare professionals. Due to the dynamic, predictive, and evolving nature of machine learning technologies, AI-generated content may at times include, but is not limited to:

Misinterpretations or inaccuracies in medical terminology.
Contextually inappropriate language or phrasing.
Omissions, duplications, or inconsistencies in clinical content.
Hallucinations, where the AI generates information that appears plausible but is factually incorrect, fabricated, or unsupported by the underlying data.

Note360 expressly disclaims all liability for any decisions, actions, or outcomes resulting from reliance on AI-generated outputs. It is the sole responsibility of the user to review, validate, and verify all content prior to using it for clinical or patient-facing purposes.

Telemedicine Use

Note360 provides a secure virtual communication tool that allows licensed healthcare providers to conduct real-time consultations with patients. During these sessions, Note360’s AI listens passively and generates transcriptions and summaries to assist with documentation.

Note360 does not provide medical advice, function as a telehealth provider, or serve as an electronic health record (EHR) system. All AI-generated content must be reviewed and validated by the provider before being used in patient records or transferred into an EHR.

Providers are solely responsible for:

Ensuring their use of telemedicine complies with applicable laws and licensure requirements.
Obtaining any necessary patient consent.
Verifying the accuracy and appropriateness of AI-generated notes.
Handling all clinical decision-making and EHR documentation.

Note360 disclaims all liability related to clinical outcomes, documentation errors, or regulatory compliance arising from use of its telemedicine or scribing features.

Limitation of Liability

To the fullest extent permitted by applicable law, Note360 and its officers, employees, contractors, licensors, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, exemplary, or punitive damages— including, without limitation, medical errors, loss or corruption of data, regulatory actions, or malpractice claims—arising from or related to:

The use or misuse of AI-generated content.
The failure to properly review, validate, or verify such content prior to use;
Any reliance on the platform to fulfill medical, legal, regulatory, or compliance obligations.

You acknowledge and agree that you use the platform and its AI-powered features at your own risk. You further agree to indemnify, defend, and hold harmless Note360 for any third-party claim alleging that your conduct, content, or use of the services infringes or misappropriates the rights of any individual or entity from any claims, liabilities, damages, losses, or expenses (including attorneys’ fees) resulting from your use or reliance on any AI-generated outputs provided through the platform.

INDEMNIFICATION

You agree to indemnify and hold harmless Note360, its officers, employees, and affiliates from any claims, damages, liabilities, or legal fees arising from:

Your use or misuse of the platform
Any content you submit, upload, or otherwise transmit through the platform
Your violation of these Terms, applicable laws, or healthcare regulations (including but not limited to HIPAA.
Any third-party claim alleging that your conduct, content, or use of the Services infringes or misappropriates the rights of any individual or entity.

You acknowledge and agree that you are solely responsible for reviewing and validating all outputs generated by the platform, and you assume full responsibility for any decisions made based on such outputs, including clinical documentation or patient care decisions. Note360 reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims. You shall not settle any claim without our prior written consent.

CONFIDENTIALITY

‍“Confidential Information” means any information of a confidential or non-public nature disclosed by one Party (“Disclosing Party”) to the other Party (“Receiving Party”) that is marked as “Confidential” or an equivalent designation or that should reasonably be understood to be confidential given the nature of the information and/or the circumstances surrounding the disclosure. Without limiting the foregoing, Note360’s Confidential Information includes, without limitation, the Note360 Technology and all documentation, data, and reports relating to the Note360 Services, but expressly excluding Protected Health Information, which is addressed separately herein. Confidential Information does not include information that: (a) is or becomes publicly known through no breach by the Receiving Party; (b) was rightfully received by the Receiving Party from a third party who was not subject to a duty of confidentiality to the Disclosing Party without restriction on use or disclosure; (c) was already in the Receiving Party’s possession without a duty of confidentiality owed to the Disclosing Party at the time of disclosure, as shown by Receiving Party’s reasonable contemporaneous records; or (d) is independently developed by Receiving Party without reference to the Confidential Information of the Disclosing Party.

Neither Party shall use the Confidential Information of the other Party for any purpose except to exercise its rights and perform its obligations under the Agreement. Neither Party shall disclose any Confidential Information of the other Party, except where the Receiving Party becomes legally compelled to disclose Confidential Information, notwithstanding the Receiving Party’s having given the Disclosing Party prior notice of such legally compelled disclosure and a reasonable opportunity to seek a protective order or other confidential treatment for such Confidential information (if permitted by applicable law). Each Party will take reasonable measures and care to protect the secrecy of, and avoid disclosure and unauthorized use of, the other Party’s Confidential Information.

Protected Health Information. In addition to the confidentiality obligations outlined above, any information accessed or received by Note360 for or on behalf of Customer that is Protected Health Information shall be protected in accordance with HIPAA. Note360 warrants that it, its agents and its subcontractors: (i) shall use or disclose PHI only in connection with fulfilling its duties and obligations under this terms (ii) shall not use or disclose PHI other than as permitted or required by this terms or required by law; (iii) shall not use or disclose PHI in any manner that violates applicable federal and state laws or would violate such laws if used or disclosed in such manner by Covered Entity; and (iv) shall only use and disclose the minimum necessary PHI for its specific purposes.

TERMINATION

We may suspend or terminate your access immediately if you:

Violate these Terms
Compromise platform security
Misuse PHI or violate HIPAA

You may cancel at any time. Upon termination, your access to platform features will cease, but we may retain data as required by law or for internal security purposes.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

California Consumer Rights Notice

Under California Civil Code Section 1789.3, users who are California residents are entitled to the following consumer rights notice: You may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N-112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

GOVERNING LAW

These Terms are governed by the laws of the State of Texas, excluding conflict-of-law principles.

DISPUTE RESOLUTION

Informal Good Faith Negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a “Dispute” and collectively, the “Disputes”) brought by either you or us (individually, a “Party” and collectively, the “Parties”), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.

Binding Arbitration

If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved by binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) and, where appropriate, the AAA’s Supplementary Procedures for Consumer Related Disputes (“AAA Consumer Rules”), both of which are available at the American Arbitration Association (AAA) website. Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Consumer Rules and, where appropriate, limited by the AAA Consumer Rules. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by either Party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so.

Except as otherwise provided herein, the Parties may litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.

In no event shall any Dispute brought by either Party related in any way to the Services be commenced more than one (1) year after the cause of action arose. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

For international users, we may opt to follow international arbitration rules where required.

Arbitration Venue

Unless otherwise required by applicable law or the rules of the arbitration forum, the arbitration shall take place in the State of Texas, specifically within the Collin County District.

Litigation Venue

The Parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Texas for any dispute that is not subject to arbitration. This includes actions to compel arbitration, to enforce or challenge an arbitration award, or to seek injunctive or equitable relief as permitted under applicable law.

ASSIGNMENT OF RIGHTS

Neither Party may assign its rights and obligations under these terms without the other Party’s prior written consent. Notwithstanding the foregoing, either Party may assign or transfer these terms to a third party that succeeds to all or substantially all of the assigning Party’s business and assets relating to the subject matter of these terms, whether by sale, merger, operation of law, or otherwise. Subject to the foregoing, these terms will bind and benefit the Parties and their respective successors and assigns. Any attempted assignment in violation of this Section will be null and void.

SEVERABILITY

If any provision of this Agreement is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of the Agreement will remain in full force and effect, and the provision affected will be construed so as to be enforceable to the maximum extent permissible by law.

WAIVER

The failure by either Party to enforce any provision of this Agreement will not constitute a waiver of future enforcement of that or any other provision.

FORCE MAJEURE

Neither Party will be responsible for any failure or delay in its performance under this terms (except for the payment for services) due to causes beyond its reasonable control, including, but not limited to, labor disputes, strikes, lockouts, shortages of or inability to obtain labor, energy, raw materials or supplies, failure of the Internet, denial of service, malware, or other cyber-attacks, war, acts of terror, riot, or acts of God (each a “Force Majeure Event”). Upon the occurrence of a Force Majeure Event, the non-performing Party will be excused from any further performance of its obligations affected by the Force Majeure Event for so long as the event continues and such Party continues to use commercially reasonable efforts to resume performance.

CHANGES TO TERMS

We may revise these Terms from time to time. If the changes are material, we’ll notify you via email or in-platform alerts.

Continued use after changes become effective means you agree to the updated Terms.

Contact Us

If you have any questions about these Terms or your rights, please reach out.

📧 Email: fmohamed@note360.ai
📍 Address: Plano, Texas, 75074